Do you ship the products to Euro-zone?
Yes, We do.

Do you accept the payment in local currencies?

you will be able to complete the purchases in GBP, EURO,USD & CAD

Do the shipping charges vary from country to country?
Yes,  they vary from country to country, Please refer to the Shipping page under Information.

Is the shipping charge calculated on weight of the package?
The shipping charges are calculated on the total weight in your order. You can view the shipping cost in your cart when you purchase the products.

Can I track the package?
Yes, you would receive an email with the Tracking Bill number of the courier once it is shipped.

Can you deliver to any country in the world?
Yes, we deliver to almost all countries in the world.

What is the procedure to return a product, If I don't like it?
 Returns are processed only if the item was damaged or wrong item shipped. Please report the return to us within 24 hours of receiving the product. You may email us or call us and inform us the same..

Will I get a full refund if I return the product?
The value of refund, varies from one case to another. Shipping and handling may be charged to the customer.It would be under the sole discretion of the operations.

How do I know that you have received my payments?
You would receive an email confirmation that we have received your payments along with order number.

My card is declined, What should I do?
Please recheck if you have given your card details correct. If so, please contact your banks and explain them that you are trying to purchase from an online store. Your banks might block your cards for security issues.

Can I pay using 2 different cards for one order?
Its not possible to pay using 2 cards for one order.

What is billing address?
The address where you receive your card statements is called billing address

What is shipping address?
The address where you would like to deliver the goods is called the shipping address

Can billing address and shipping address be different?
Yes, you can give a different shipping address.

Do you ship the products to Euro-zone?
Yes, We do.

Do you accept the payment in local currencies?

you will be able to complete the purchases in GBP, EURO,USD & CAD

Do the shipping charges vary from country to country?
Yes,  they vary from country to country, Please refer to the Shipping page under Information.

Is the shipping charge calculated on weight of the package?
The shipping charges are calculated on the total weight in your order. You can view the shipping cost in your cart when you purchase the products.

Can I track the package?
Yes, you would receive an email with the Tracking Bill number of the courier once it is shipped.

Can you deliver to any country in the world?
Yes, we deliver to almost all countries in the world.

What is the procedure to return a product, If I don't like it?
 Returns are processed only if the item was damaged or wrong item shipped. Please report the return to us within 24 hours of receiving the product. You may email us or call us and inform us the same..

Will I get a full refund if I return the product?
The value of refund, varies from one case to another. Shipping and handling may be charged to the customer.It would be under the sole discretion of the operations.

How do I know that you have received my payments?
You would receive an email confirmation that we have received your payments along with order number.

My card is declined, What should I do?
Please recheck if you have given your card details correct. If so, please contact your banks and explain them that you are trying to purchase from an online store. Your banks might block your cards for security issues.

Can I pay using 2 different cards for one order?
Its not possible to pay using 2 cards for one order.

What is billing address?
The address where you receive your card statements is called billing address

What is shipping address?
The address where you would like to deliver the goods is called the shipping address

Can billing address and shipping address be different?
Yes, you can give a different shipping address.